I, GenAI Bot: 10 Guiding Principles for Generative AI (GenAI) Bots in Customer Service
Isaac Asimov had 3 Laws of Robotics. Generative AI bots, especially when used in customer service, should also have guiding principles.
Isaac Asimov had 3 Laws of Robotics. Generative AI bots, especially when used in customer service, should also have guiding principles.
Alhena AI is now SOC 2 Type 2 compliant. Customers can trust Alhena AI to not hallucinate. In addition, they can trust is to keep all of their proprietary data secure and confidential.
Alhena launches Alhena Product Assistant, an AI for eTailers that answers product questions, knows real-time inventory & prices, and compares items, boosting conversion. It integrates with top ecommerce platforms and can be deployed alone or with Alhena AI for Customer Service Teams.
Everyone knows that generative AI can have conversations, write articles and create images and videos. But does it also have the ability to completely redefine enterprise software as we know it?
Companies need an SMS bot that is reliable, fast, and accurate. Alhena AI his an SMS bot that ingests your proprietary knowledge and understands/responds to complex questions. Most importantly, Alhena AI doesn't hallucinate.
Slack chatbots are critical for customer support and employee support. Alhena AI is fully integrated with Slack. It provides highly relevant answers to complex questions, doesn't hallucinate & can be deployed across an infinite number of Slack channels.