A practical guide to multilingual customer support using AI. Covers guardrails, glossaries, QA scoring, and a phased rollout plan to scale without breaking brand voice.
Convert more with Alhena AI + Shopify + Zendesk. Automate support, guide shoppers, and boost conversions with real-time order and product intelligence.
Discover what virtual shopping assistants are, how they work, and how Alhena AI helps ecommerce brands boost conversions and AOV.
New product features shipped in 2026 so far by team Alhena
Beauty brands using AI shopping assistants with shade matching, skin analysis, and routine building convert at 3x the site average and see 38% higher average order value.
The way Customer service teams operate in changing drastically in 2026. Over the last decade, customer support has