How to Guides
Your Ultimate Guide to Using a ChatbotAI in Customer Service
ChatbotAIs, or AI chatbots, are revolutionizing online customer service. We discuss 11 tips for effectively deploying chatbotAIs effectively in CS, and Gleen AI is the easiest and fastest way to implement those tips.
The 10 Biggest Checkout Killers (and How to Fix Them)
Learn how to fix checkout killers from the Alhena community
Healthy AI, Healthy Support: How To Keep Your Deployment From Quietly Breaking
A lot can go wrong with AI deployments. Here's a small note on avoiding common root causes.
5 Last-Minute Ways to Power Your BFCM Sales Engine with Alhena AI
Discover 5 last-minute AI tweaks that improve customer service, boost conversions, and help your team win BFCM with less effort.
Top 5 Reasons AI Assistants Break in Production (and How to Fix Them)
Discover the top 5 reasons AI assistants break in production, from hallucinations to fragile workflows, and learn how to fix them with real-time data, contextual memory, and fault-tolerant orchestration. See how Alhena AI delivers accurate, reliable, and hallucination-free AI customer service.
Shipping What Matters: New Analytics, Experimentation And Integrations At Alhena
Data driven guide for retail brands to prepare for Black Friday and Cyber Week, using AI to manage risk, protect margins and improve customer experience.
Troubleshooting AI‑powered Customer Experience Chatbots: A Practical Guide
Discover how to troubleshoot common problems in AI-powered customer experience chatbots. This practical guide outlines typical failure points, root causes, and proven fixes to help teams stabilize, refine, and improve their AI implementations with confidence.