AI Agent Assist

AI Customer Support

Introducing Smart Flagging AI Responses by Alhena

Alhena.ai’s Flagged Conversations feature reduces QA workload by automatically identifying less than 1% of chats where AI may have hallucinated. With this, Business leaders can ensure accurate AI for CS, eCommerce and Shopping

AI Customer Support

Empowering Customer Support: Alhena AI Agent Assist Is Here

In the ever-evolving landscape of customer service, one thing remains constant: the need for efficiency and accuracy. As