How to Guides
How to Improve Customer Service In Ecommerce
Ecommerce platforms can now offer a more personalized experience than ever before, but in order to maximize lifetime value (LTV) of your customers, your customer service needs to be on point.
How to Guides
How to Overcome the Customer Service Language Barrier
Deploying a generative AI chatbot like Gleen AI is the fastest and most effective way to overcome language barriers in customer service.
Perspective
An Alternative to Clyde on Discord: Alhena AI
Replace Discord Clyde AI with Alhena AI—your Discord Clyde alternative AI chatbot & Discord AI bot delivering multilingual 24/7 support.
How to Guides
How Alhena AI Protects Your Brand
Many enterprises are wondering how a generative AI solution can protect their brand. As it turns out, Alhena AI protects brands in multiple ways.
How to Guides
How to Improve Customer Service Efficiency
Improving the customer service efficiency makes customers happier and streamlines your agents' time and effort. Here are 7 tips to maximize the efficiency of your CS team.
Perspective
The 3% Hallucination Fallacy
For an LLM, a 3% hallucination rate might sound great. But it's a complete fallacy.