Surya Krishnan
Growth at Alhena | Bringing ideas to life. Turning insights into stories.
Alhena.ai vs Zendesk AI: Choosing the Right CX Automation Solution in 2025
Find out how Zendesk Advanced AI and Alhena.ai compare as CX automation platforms in 2025. Read on to find what suits your use case the best
How to Guides
5 Last-Minute Ways to Power Your BFCM Sales Engine with Alhena AI
Discover 5 last-minute AI tweaks that improve customer service, boost conversions, and help your team win BFCM with less effort.
How to Guides
Top 5 Reasons AI Assistants Break in Production (and How to Fix Them)
Discover the top 5 reasons AI assistants break in production, from hallucinations to fragile workflows, and learn how to fix them with real-time data, contextual memory, and fault-tolerant orchestration. See how Alhena AI delivers accurate, reliable, and hallucination-free AI customer service.
AI Customer Support
AI Customer Service: From Chatbots to Generative AI Agents
Learn how AI customer service evolved from chatbots to generative AI agents. Explore benefits, use cases, and why brands choose Alhena AI's shopping-first, hallucination-free support platform.
AI Customer Support
7 Ways to Automate Your Zoho Desk Workflows Using Agentic AI
Discover how agentic AI transforms Zoho Desk into a self-driving customer support engine, automating workflows, deflecting tickets, and elevating customer experience.
AI Customer Support
Is Your Business Ready for AI Customer Service? 7 Key Signs
Discover the 7 signs your business is ready for AI customer service and how Alhena AI boosts speed, accuracy, and customer satisfaction.
AI Chatbot
7 Ways to Use AI Chatbots with Kustomer for E-commerce Growth
Discover how AI for support transforms Kustomer into a growth engine. Learn the ways AI chatbots, automation, and agentic intelligence from Alhena AI streamline customer service, improve personalization, and increase conversions for e-commerce brands.