AI Customer Support

Introducing Smart Flagging AI Responses by Alhena

Alhena.ai’s Flagged Conversations feature reduces QA workload by automatically identifying less than 1% of chats where AI may have hallucinated. With this, Business leaders can ensure accurate AI for CS, eCommerce and Shopping

Empowering Customer Support: Gleen AI Agent Assist Is Here

In the ever-evolving landscape of customer service, one thing remains constant: the need for efficiency and accuracy. As customer expectations rise, support teams face increasing pressure to deliver fast, personalized responses. Enter Gleen AI Agent Assist—an AI-powered tool designed to transform the way customer support teams operate. The Challenge

Delight your customers with the world’s most accurate and capable generative AI platform.