Mason Wiley
Founding Engineer - Gleen AI
Revolutionizing Online Shopping: The AI Shopping Assistant is Here
Conversational Shopping: The Future of E-commerce Has Arrived. In today's fast-paced digital world, online shopping can feel overwhelming. With countless options and complex product specifications, finding the perfect item can be a time-consuming and frustrating experience. But what if there was a better way? Enter the world of
⭐⭐⭐⭐⭐ Alhena AI Review Management: Built to Speak for Your Brand (Fluently).
Reviews shape the decision to purchase or walk away. Shoppers read them closely, including how the company responds when things go right—or wrong. * 93% of shoppers say reviews influence their buying decisions * 89% read brand responses before making a choice * 94% expect a reply when they leave a review
No More “Press 1 to Wait Forever.” Meet Alhena Voice
Customer support calls rank just below tax season and rush hour traffic on the list of things people dread. Endless hold times. Confusing phone trees. Agents who don’t always have the right answers. Let’s be honest—no one wakes up excited to call customer support. Until now. Alhena
AI Hallucinations? Not on Our Watch.
Gleen AI introduces self-correcting AI, eliminating errors and delivering accurate, 24/7 support. Perfect for eCommerce and customer support teams looking to scale efficiently while maintaining trust and reliability.
AI Customer Support
Empowering Customer Support: Alhena AI Agent Assist Is Here
In the ever-evolving landscape of customer service, one thing remains constant: the need for efficiency and accuracy. As customer expectations rise, support teams face increasing pressure to deliver fast, personalized responses. Enter Alhena AI Agent Assist—an AI-powered tool designed to transform the way customer support teams operate. The Challenge
Product & Engineering
GDPR Compliance Through Multi-Region Architecture: An Engineering Deep Dive
Starting this month, Alhena AI customers can decide where their customer data resides in order to comply with regulatory requirements, particularly targeting GDPR support in the European region. In this engineering post, we will discuss how we built this GDPR support from the ground up, detailing the challenges faced and
Announcement
Revolutionizing Online Shopping: The AI Shopping Assistant is Here
Conversational Shopping: The Future of E-commerce Has Arrived. In today's fast-paced digital world, online shopping can feel overwhelming. With countless options and complex product specifications, finding the perfect item can be a time-consuming and frustrating experience. But what if there was a better way? Enter the world of