Solidus

Integrate Alhena with Solidus to provide AI-powered customer support with real-time order and product information.

Prerequisites

• A Solidus store with admin access

• A Solidus API key

Getting Your API Key

1. Log in to your Solidus admin panel

2. Navigate to your API settings

3. Generate or copy your API key

Setup

Step 1: Enable Solidus in Alhena

1. In Alhena, go to Settings > Integrations

2. Find Solidus and click Enable

3. You'll be taken to the Solidus configuration page

Step 2: Connect Your Store

1. Store URL - Your Solidus store URL (e.g., https://mystore.com)

2. API Key - Your Solidus API key

Click Connect to complete the setup.

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Enabled Agents

When you connect your Solidus store, the following agents are enabled:

Agent	Description
Order management agent	Handles order inquiries, tracking, and order-related customer support
Product expert agent	Provides detailed product information, specifications, and recommendations

You can configure these agents in AI Settings > Agents.

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Recommended: Add Your Store to Training

After connecting, we recommend adding your Solidus store's domain to your training URLs so Alhena can learn from your product pages and help articles. See Training on Websites for more information.

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Disconnecting

To disconnect your Solidus store:

1. Go to Settings > Integrations > Solidus

2. Click Disconnect

3. Confirm the disconnection

This will disable the Solidus-connected agents and revoke access to your store data.