Helpdesk Platforms
Connect Alhena AI with your customer support platforms to provide seamless AI-powered assistance.
General
Human Transfer Triggers - When Alhena hands off to human agents
Business Hours & Scheduling - Configure when human agents are available, set holidays, and customize handoff messages
Supported Platforms
Alhena Helpdesk - Native built-in helpdesk (no external setup required)
Zendesk - Full integration with Zendesk Support
Freshdesk - Connect with Freshdesk ticketing
Freshchat - Live chat integration
Salesforce Service Cloud - Enterprise CRM integration
Gorgias - E-commerce helpdesk
Kustomer - Modern CRM platform
HubSpot - HubSpot Service Hub
Gladly - Customer service platform
Zoho Desk - Zoho support tickets
Zoho SalesIQ - Zoho live chat
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