# Integrations - [Overview](https://alhena.gitbook.io/docs/integrations/integrations.md) - [Helpdesk Platforms](https://alhena.gitbook.io/docs/integrations/helpdesk.md) - [Human Transfer Triggers](https://alhena.gitbook.io/docs/integrations/helpdesk/human-transfer-triggers.md): Alhena automatically transfers conversations to human agents in specific scenarios. These triggers apply across all helpdesk integrations. - [Zendesk](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk.md): Alhena can work with your existing Zendesk helpdesk and seamlessly integrate into your existing workflows. It can respond to website chat, email, and WhatsApp, passing on to a human when needed. - [Enabling Sunshine API](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk/enabling-sunshine-api-for-website-tickets.md) - [Freshdesk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshdesk.md): Integrate Alhena with your Freshdesk helpdesk to respond to website chat and email, with seamless handoff to human agents when needed. - [Freshchat](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshchat.md): This guide will walk you through setting up the Freshchat integration with Alhena to enable AI-powered support through your Freshchat account. - [Gorgias](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gorgias.md): Integrate Alhena with Gorgias to enable AI-powered support with seamless handoff to your existing workflow. - [Gladly](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gladly.md) - [HubSpot](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-hubspot.md): Connect Alhena to HubSpot to enable human handoff for conversations that Alhena cannot answer. - [Kustomer](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-kustomer.md): Integrate Alhena with Kustomer to enable AI-powered support with seamless handoff to your existing help desk workflows. - [Salesforce Service Cloud](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-saleforce-service-cloud.md) - [Zoho Desk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-desk.md) - [Re:amaze](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-reamaze.md): Integrate Alhena with your Re:amaze helpdesk to respond to website chat and email, with seamless handoff to human agents when needed. - [Zoho SalesIQ](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-salesiq.md) - [Communication](https://alhena.gitbook.io/docs/integrations/communication.md) - [WhatsApp](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-whatsapp.md): Connect Alhena to WhatsApp Business to provide AI-powered customer support via WhatsApp messaging. - [Instagram](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-instagram.md): Connect Alhena to Instagram to automatically respond to DMs and comments with AI-powered replies. - [Facebook Messenger](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-facebook.md): Connect Alhena to Facebook Messenger to automatically respond to messages and comments with AI-powered replies. - [GitHub](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-github.md): Connect Alhena to GitHub to provide AI-powered support for repository discussions and issues. - [Slack](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-slack.md): Alhena can be integrated with your company's Slack workspace, responding to any questions based on your knowledge base. - [Discord](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-discord.md) - [Email](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-email.md): Alhena AI can connect to your support email account on Gmail, Outlook, or other email providers, where you can then respond to tickets that need human attention through Alhena Helpdesk. - [E-commerce](https://alhena.gitbook.io/docs/integrations/ecommerce.md) - [Shopify](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-shopify.md): Integrate Alhena with Shopify to provide AI-powered customer support with real-time order and product information. - [Shopify Search Button](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-shopify/adding-search-button-to-shopify.md): Complete step-by-step guide - [WooCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-woocommerce.md): Integrate Alhena with WooCommerce to provide AI-powered customer support with real-time order and product information. - [Magento](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-magento.md): Integrate Alhena with Magento to provide AI-powered customer support with real-time order and product information. - [Salesforce Commerce Cloud](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-salesforce-commerce-cloud.md): Integrate Alhena with Salesforce Commerce Cloud to provide AI-powered customer support with real-time order and product information. - [BigCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-bigcommerce.md): Integrate Alhena with BigCommerce to provide AI-powered customer support with real-time order and product information. - [Solidus](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-solidus.md): Integrate Alhena with Solidus to provide AI-powered customer support with real-time order and product information. - [Ship24](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-ship24.md): Integrate Alhena with Ship24 to provide AI-powered shipment tracking for your customers. - [Narvar](https://alhena.gitbook.io/docs/integrations/ecommerce/integrating-alhena-ai-with-narvar.md): Integrate Alhena with Narvar to provide AI-powered order tracking and returns support for your customers. - [Product Catalog Spreadsheet](https://alhena.gitbook.io/docs/integrations/ecommerce/product-catalog-spreadsheet.md): Import product data from a spreadsheet to enable AI-powered product recommendations and search. - [Lead Generation](https://alhena.gitbook.io/docs/integrations/marketing.md) - [HubSpot](https://alhena.gitbook.io/docs/integrations/marketing/integrating-hubspot-with-alhena-ai.md): Capture leads from AI conversations and sync them to HubSpot CRM as contacts. - [Klaviyo](https://alhena.gitbook.io/docs/integrations/marketing/integrating-klaviyo-with-alhena-ai.md): Capture leads from AI conversations and sync them to Klaviyo as profiles, with automatic consent handling and subscription management. - [mParticle](https://alhena.gitbook.io/docs/integrations/marketing/integrating-mparticle-with-alhena-ai.md): Capture customer data from AI conversations and sync it to mParticle CDP. - [Review Management](https://alhena.gitbook.io/docs/integrations/reviews.md) - [Trustpilot](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-trustpilot.md): Trustpilot business installation guide for managing your trustpilot comments/review with Alhena AI - [Feefo](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-feefo.md): Feefo business installation guide for managing your Feefo comments/reviews with Alhena AI - [Custom Extensions](https://alhena.gitbook.io/docs/integrations/custom-extensions.md) - [API Tools](https://alhena.gitbook.io/docs/integrations/custom-extensions/api-tools.md) - [MCP Servers](https://alhena.gitbook.io/docs/integrations/custom-extensions/mcp-servers.md) - [Sheet Search](https://alhena.gitbook.io/docs/integrations/custom-extensions/sheet-search.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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