> For the complete documentation index, see [llms.txt](https://alhena.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alhena.gitbook.io/docs/integrations.md).

# Integrations

- [Overview](https://alhena.gitbook.io/docs/integrations/integrations.md)
- [Helpdesk Platforms](https://alhena.gitbook.io/docs/integrations/helpdesk.md)
- [Human Transfer Triggers](https://alhena.gitbook.io/docs/integrations/helpdesk/human-transfer-triggers.md): Alhena automatically transfers conversations to human agents in specific scenarios. These triggers apply across all helpdesk integrations.
- [Email AI Settings](https://alhena.gitbook.io/docs/integrations/helpdesk/email-ai-settings.md): Customize the signature and disclaimer Alhena adds to AI-generated email replies in your helpdesk.
- [Zendesk](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk.md): Alhena can work with your existing Zendesk helpdesk and seamlessly integrate into your existing workflows. It can respond to website chat, email, and WhatsApp, passing on to a human when needed.
- [Enabling Sunshine API](https://alhena.gitbook.io/docs/integrations/helpdesk/zendesk/enabling-sunshine-api-for-website-tickets.md)
- [Freshdesk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshdesk.md): Integrate Alhena with your Freshdesk helpdesk to respond to website chat and email, with seamless handoff to human agents when needed.
- [Freshchat](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-freshchat.md): This guide will walk you through setting up the Freshchat integration with Alhena to enable AI-powered support through your Freshchat account.
- [Intercom](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-intercom.md): Connect your Intercom workspace to Alhena so conversations are created in Intercom when Alhena AI hands off to a human agent.
- [Gorgias](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gorgias.md): Integrate Alhena with Gorgias to enable AI-powered support with seamless handoff to your existing workflow.
- [Gladly](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-gladly.md)
- [HubSpot](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-hubspot.md): Connect Alhena to HubSpot to enable human handoff for conversations that Alhena cannot answer.
- [Kustomer](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-kustomer.md): Integrate Alhena with Kustomer to enable AI-powered support with seamless handoff to your existing help desk workflows.
- [Salesforce Service Cloud](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-saleforce-service-cloud.md)
- [Zoho Desk](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-desk.md)
- [Re:amaze](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-reamaze.md): Integrate Alhena with your Re:amaze helpdesk to respond to website chat and email, with seamless handoff to human agents when needed.
- [Zoho SalesIQ](https://alhena.gitbook.io/docs/integrations/helpdesk/integrating-alhena-with-zoho-salesiq.md)
- [Communication](https://alhena.gitbook.io/docs/integrations/communication.md)
- [WhatsApp](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-whatsapp.md): Connect Alhena to WhatsApp Business to provide AI-powered customer support via WhatsApp messaging.
- [Instagram](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-instagram.md): Connect Alhena to Instagram to automatically respond to DMs and comments with AI-powered replies.
- [Facebook Messenger](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-facebook.md): Connect Alhena to Facebook Messenger to automatically respond to messages and comments with AI-powered replies.
- [GitHub](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-github.md): Connect Alhena to GitHub to provide AI-powered support for repository discussions.
- [Slack](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-slack.md): Alhena can be integrated with your company's Slack workspace, responding to any questions based on your knowledge base.
- [Discord](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-discord.md)
- [Email](https://alhena.gitbook.io/docs/integrations/communication/integrating-alhena-ai-with-email.md): Alhena AI can connect to your support email account on Gmail, Outlook, or other email providers, where you can then respond to tickets that need human attention through Alhena Helpdesk.
- [E-commerce](https://alhena.gitbook.io/docs/integrations/ecommerce.md)
- [E-commerce Platforms](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms.md)
- [Shopify](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-shopify.md): Integrate Alhena with Shopify to provide AI-powered customer support with real-time order and product information.
- [Shopify Search Button](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-shopify/adding-search-button-to-shopify.md): Complete step-by-step guide
- [WooCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-woocommerce.md): Integrate Alhena with WooCommerce to provide AI-powered customer support with real-time order and product information.
- [Magento](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-magento.md): Integrate Alhena with Magento to provide AI-powered customer support with real-time order and product information.
- [Salesforce Commerce Cloud](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-salesforce-commerce-cloud.md): Integrate Alhena with Salesforce Commerce Cloud to provide AI-powered customer support with real-time order and product information.
- [BigCommerce](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-bigcommerce.md): Integrate Alhena with BigCommerce to provide AI-powered customer support with real-time order and product information.
- [Solidus](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/integrating-alhena-ai-with-solidus.md): Integrate Alhena with Solidus to provide AI-powered customer support with real-time order and product information.
- [Product Catalog Spreadsheet](https://alhena.gitbook.io/docs/integrations/ecommerce/platforms/product-catalog-spreadsheet.md): Import product data from a spreadsheet to enable AI-powered product recommendations and search.
- [Product Reviews & Ratings](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews.md)
- [BazaarVoice](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-bazaarvoice.md): Connect BazaarVoice so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Yotpo](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-yotpo.md): Connect Yotpo so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [PowerReviews](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-powerreviews.md): Connect PowerReviews so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Okendo](https://alhena.gitbook.io/docs/integrations/ecommerce/product-reviews/integrating-alhena-ai-with-okendo.md): Connect Okendo so Alhena can answer shopper questions with your real product reviews and customer Q\&A — pulled in automatically and kept fresh on every product crawl.
- [Orders, Shipping & Returns](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns.md)
- [Ship24](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-ship24.md): Integrate Alhena with Ship24 to provide AI-powered shipment tracking for your customers.
- [Narvar](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-narvar.md): Integrate Alhena with Narvar to provide AI-powered order tracking and returns support for your customers.
- [Loop](https://alhena.gitbook.io/docs/integrations/ecommerce/orders-shipping-returns/integrating-alhena-ai-with-loop.md): Integrate Alhena with Loop to let your AI assistant handle returns and exchanges — eligibility checks, return creation, status lookups, and variant swaps — directly in chat.
- [Commerce Add-ons](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons.md)
- [Recharge](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons/integrating-alhena-ai-with-recharge.md): Integrate Alhena with Recharge to let your AI assistant manage customer subscriptions — pause, skip, swap, refund, and more — directly in chat.
- [Purple Dot](https://alhena.gitbook.io/docs/integrations/ecommerce/commerce-addons/integrating-alhena-ai-with-purple-dot.md): Integrate Alhena with Purple Dot to let your AI assistant answer pre-order questions and offer a 1-click cancel link when a pre-order is still cancellable.
- [Lead Generation](https://alhena.gitbook.io/docs/integrations/marketing.md)
- [HubSpot](https://alhena.gitbook.io/docs/integrations/marketing/integrating-hubspot-with-alhena-ai.md): Capture leads from AI conversations and sync them to HubSpot CRM as contacts.
- [Klaviyo](https://alhena.gitbook.io/docs/integrations/marketing/integrating-klaviyo-with-alhena-ai.md): Capture leads from AI conversations and sync them to Klaviyo as profiles, with automatic consent handling and subscription management.
- [mParticle](https://alhena.gitbook.io/docs/integrations/marketing/integrating-mparticle-with-alhena-ai.md): Capture customer data from AI conversations and sync it to mParticle CDP.
- [Review Management](https://alhena.gitbook.io/docs/integrations/reviews.md)
- [Trustpilot](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-trustpilot.md): Trustpilot business installation guide for managing your trustpilot comments/review with Alhena AI
- [Feefo](https://alhena.gitbook.io/docs/integrations/reviews/integration-alhena-ai-with-feefo.md): Feefo business installation guide for managing your Feefo comments/reviews with Alhena AI
- [Custom Extensions](https://alhena.gitbook.io/docs/integrations/custom-extensions.md)
- [API Tools](https://alhena.gitbook.io/docs/integrations/custom-extensions/api-tools.md)
- [MCP Servers](https://alhena.gitbook.io/docs/integrations/custom-extensions/mcp-servers.md)
- [Sheet Search](https://alhena.gitbook.io/docs/integrations/custom-extensions/sheet-search.md)