Data Sources
Alhena AI supports various types of data sources for bots knowledge-base.
Supported Data Sources
Alhena AI can extract and index data from the following sources.
1. Websites & Web Pages
General Websites – HTML pages, blogs, wikis, etc.
Sitemap XML – Crawl all URLs listed in an XML sitemap.
Confluence Pages – Crawl pages from Atlassian Confluence.
2. Google Drive
Google Docs
Google Sheets (spreadsheets)
Google Slides (presentations)
Google Drive Folders – Recursive crawling supported.
Google Drive Files – Generic support for any file inside Drive.
3. Document Files
PDF (
.pdf)Word Documents (
.doc,.docx)Excel Spreadsheets (
.xls,.xlsx)PowerPoint Presentations (
.ppt,.pptx)CSV / TSV (
.csv,.tsv)Plain Text (
.txt), Markdown (.md), RST (.rst)Rich Text Format (
.rtf)OpenDocument Files (
.odt,.ods,.odp)Apple iWork (
.pages,.numbers,.key)Email Files (
.eml,.msg)EPUB (
.epub), Org-mode (.org)Config/Data Files (
.ini,.yaml,.toml,.xml,.json)Images –
.jpg,.jpeg,.png,.webp, etc.
4. Video & Media
YouTube Videos – Transcripts and content from videos.
Other Video Files –
.mp4,.avi,.mkv,.mov, and more.
5. Connected Workspaces & Communication Platforms
Notion Pages – Connect your Notion workspace via OAuth.
Discord Messages – Connect your Discord server.
Slack Messages – Connect your Slack workspace.
Twitter Pages – Accounts, posts.
6. Helpdesk & Ticketing Systems
Helpdesk Ticket Import — Zendesk, Freshdesk, Freshchat, Gorgias, Salesforce Service Cloud
7. Ecommerce Platforms
Salesforce Commerce Cloud
Magento
Generic Product Pages – Custom HTML product extraction.
8. GitHub
Code Repositories – Source code, documentation, config files.
Issues
Discussions
9. Custom / Other Sources
Upload Documents – Supports any of the formats listed above.
Custom Data Sources – Extensible scraper support.
10. Manual Knowledge Entry
FAQs – Add question-answer pairs directly to your knowledge base.
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