` element directly into your product page HTML:
```html
```
Place this code in the section of your website where you want the FAQ widget to appear.
***
#### ⚙️ Behavior Notes
* **Independent of the Chatbot**:
* The FAQ module does not initiate human transfers. It’s purely for on-page product question deflection.
* **Smart Knowledge Base**:
* It uses the same knowledge base as the chatbot, so even non-product-specific questions may be answered.
***
#### 🧪 A/B Testing or Delayed Initialization
To load the FAQ module dynamically after page load or conditionally in an experiment, use this script:
```javascript
document.addEventListener("DOMContentLoaded", function () {
const faqDiv = document.createElement("div");
faqDiv.id = "gleen-product-faqs";
document.querySelector("#target-section").appendChild(faqDiv);
window.gleenWidget.initializeFAQWidget();
});
```
* Replace `#target-section` with the actual selector where the FAQ block should appear (e.g., `#product-details`).
> **Note:** Make sure to call `window.gleenWidget.initializeFAQWidget()` after adding the `div`. This function is **already included in the Alhena Widget script** and is required to render the FAQ content into the div.
***
### Conclusion
The **Product FAQs** feature helps streamline customer support by providing relevant answers to shoppers' questions directly on your product pages. By reducing the need for manual customer queries, it increases customer satisfaction and speeds up the decision-making process.
Make sure to customize the look of the widget to match your brand and embed it properly to offer a seamless experience for your customers.
For further assistance, use the **Get Help** button in your Alhena AI dashboard.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://alhena.gitbook.io/docs/features/product-faqs.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.