Turn CX into your biggest revenue driver
From pre-purchase to post-purchase and everything in between, Automate every step of the customer journey with Alhena AI.
INDUSTRY LEADING IMPACT
Inquiry Automation
Automated customer support queries
CSAT Score
At par with human agents
Conversion Uplift
Improvement in conversion rates
Higher AOV
Average order value increase
CX that Plays Offense
The old playbook treated support as damage control that was built to deflect, not direct. Every customer conversation was a problem to contain, not an opportunity to capture.
That mindset doesn't scale. And it doesn't sell.
Alhena was built for offense. To help ambitious brands turn customer service moments into sales at scale, with zero compromise on quality.
AI agents for every revenue moment
Support, guide and convert across channels
AI Agents that drive revenue
AI Shopping Assistant
Turn browsers into buyers with modern discovery + Shopping like what they need. You reach more sales.
Conversational Search
Understands natural language and layered product queries. Some more copy here
AI Agents that reduce costs
AI Customer Support Assistant
Resolve 90%+ of customer queries via highly skilled AI agents.
Agent Assist
Smarter resolutions. Faster replies. Measurable CSAT lift. Support agents with real-time suggestions and context.
Analytics & control center
Performance Analytics
See high level metrics and detailed analytics to find actionable opportunities.
Revenue Analytics
Trace every dollar back to the moments that drove it. Uncover the highest-ROI paths to scale your top line
Available omnichannel
Voice AI
Answer 100% of phone calls with brand aligned AI agents
Social Commerce
Let customers shop right from Instagram, WhatsApp, and more. Turn conversations into checkouts, wherever your audience is
Seamless CX across all touchpoints
Immediate impact. Long-term upside.
Brands see more revenue, fewer tickets, quicker resolutions and happier customers from week 1.
Engage customers - Exceed expectations
Alhena understands intent, not just keywords
NLP(Natural language Processing) that reads between the lines - analyzing tone, sentiment, and context to respond like a trained human.
Zero hallucination, guaranteed
Our AI speaks only when it's sure. Responses stay grounded in brand-safe, verified content always.
No "playing it safe"
Alhena offers industry leading deflection rate despite its no hallucination guarantee.
Go live in under 48 hours
From first call to live AI workflows in 2 days - no dev time, no complex setup.
DEEP INSIGHTS
2025 Field Study: Real-World Stress Test of CX Automation Tools
See how today’s top AI support systems actually perform under pressure.
What you'll get:
Transparent Evaluation Framework
A repeatable, structured methodology to assess AI assistants
Results That Cut Through the Noise
No tall claims. Just stress-tested results from the wild
Discover how leading systems fared
In handling context, emotion, memory, localization, brand tone and where they fall short
