# WhatsApp

Let customers reach your AI assistant through WhatsApp. Alhena connects to your WhatsApp Business account via Meta's embedded signup flow.

## Prerequisites

* A WhatsApp Business account
* A Meta Business account

## Setup

1. In Alhena, go to **Settings > Integrations**
2. Find **WhatsApp** and toggle it on
3. A Meta login window will appear
4. Log in with your Meta Business account credentials
5. Authorize Alhena to access your WhatsApp Business account
6. Select the WhatsApp phone number to connect

Once connected, your WhatsApp phone number will appear in the integration card.

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## How It Works

When customers message your WhatsApp Business number, Alhena's AI responds automatically. The conversation follows the same guidelines and training as your web chat widget.

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## Disconnecting

WhatsApp cannot be disconnected from within Alhena. To remove the integration:

1. Go to your [Meta Business Settings](https://business.facebook.com/settings)
2. Navigate to **Business Integrations**
3. Find Alhena and remove access


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.