For the complete documentation index, see llms.txt. This page is also available as Markdown.
Customization
Customize the look and feel of Conversational Search to match your brand. All settings are available in the Alhena dashboard under Integrations > Conversational Search > Settings.
The settings page includes a live preview so you can see your changes in real time before saving.
Conversational Search settings page with live preview
Conversational Search Start Page
The start page is what customers see when Conversational Search first opens. It includes a heading, input field, and AI-generated starter questions.
Conversational Search start page with heading, input field, and starter questions
Available Settings
Setting
Description
Default
Page heading text
The main heading displayed at the top of the start page
Chat to Find Your Perfect Product
Search input placeholder text
Placeholder text shown in the message input field
Send a message
Send button background color
Color of the send button in the input field
#4E4AFF
Page background color
Background color of the entire start page
#F8FAFC
Number of starter questions
How many AI-generated starter questions to display (0–10)
4
Starter question background color
Background color of the starter question chips
#EDEDFF
Starter question text color
Text color of the starter question chips
#4E4AFF
Starter Questions
Conversational Search automatically generates relevant starter questions based on your product catalog and knowledge base. These appear below the input field to help customers get started quickly.
You can control how many questions appear using the Number of starter questions setting (0 to hide them entirely, up to 10).
AI Mode Chat Widget
The AI Mode chat widget is the conversational interface that appears when a customer starts a conversation from Conversational Search. This is where the back-and-forth conversation happens.
AI Mode chat widget with product results and conversation
Available Settings
Setting
Description
Default
Heading text
The heading displayed at the top of the chat widget
AI Mode
Customer message background color
Background color of the customer's message bubbles
#4E4AFF
Customer message text color
Text color of the customer's messages
#FFFFFF
Widget background color
Background color of the chat widget body
#F8FAFC
Send button background color
Color of the send button in the widget input
#4E4AFF
Messages text font size
Font size for messages in pixels (10–32)
16
Saving Changes
After making changes, click the Save Changes button at the bottom of the settings panel. Changes take effect immediately on your website — no code changes required.
Related
Installation — How to add Conversational Search to your website
