Installation

Add the Alhena chat widget to your website with a simple JavaScript snippet.

Example Alhena AI Widget

Quick Start

Add this code to your website, just before the closing </body> tag:

<script>
document.gleenConfig = {
    company: 'YOUR_COMPANY_KEY',
    apiBaseUrl: 'https://app.alhena.ai'
};
</script>
<script src="https://app.alhena.ai/sdk/gleenWidget.js"></script>

Replace YOUR_COMPANY_KEY with your company key. Find it in your dashboard URL: if your dashboard is https://app.alhena.ai/dashboard/acme/ then your company key is acme.

Finding Your Snippet

You can also copy your pre-configured snippet from the Alhena dashboard:

Integrations > Website > Installation

Regional URLs

Use the API base URL for your region:

Region	API Base URL
US	https://app.alhena.ai
EU	https://eu.alhena.ai

Example for EU region:

<script>
document.gleenConfig = {
    company: 'YOUR_COMPANY_KEY',
    apiBaseUrl: 'https://eu.alhena.ai'
};
</script>
<script src="https://eu.alhena.ai/sdk/gleenWidget.js"></script>

Previewing Before Going Live

While the widget is installed but not yet enabled (or hidden by an A/B visibility experiment), you can still force it to appear for QA by adding the alhena_test=true query parameter to any page URL:

https://www.yoursite.com/any-page?alhena_test=true

This temporarily force-enables both the chat widget (floating and inline) and the Product FAQ widget on that page load, overriding the backend enabled flag and any experiment that would otherwise hide it.

alhena_test=true only affects the page load where it's present in the URL — it's a preview tool for your own QA, not a way to enable the widget for visitors. Remove it (or just navigate without it) to return to normal behavior.

Next Steps

Once installed, you can:

• Customize the widget appearance in the dashboard

• Set up icebreakers and nudges

• Configure human handoff

Developer Reference

For programmatic control and advanced integrations, see the SDK documentation:

• JavaScript API - Control widget programmatically (open, close, toggle, send messages)

• Events - Listen for widget events

• Styles API - Customize appearance via code

• Code Examples - Common integration patterns