> For the complete documentation index, see [llms.txt](https://alhena.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alhena.gitbook.io/docs/ai-configuration.md).

# AI Configuration

- [Overview](https://alhena.gitbook.io/docs/ai-configuration/ai-configuration.md): Configure your AI agent's knowledge base, behavior, and specialized agents. Connect data sources and tune responses to match your brand.
- [Data Sources](https://alhena.gitbook.io/docs/ai-configuration/data-sources.md): Alhena AI supports various types of data sources for bots knowledge-base.
- [Websites](https://alhena.gitbook.io/docs/ai-configuration/data-sources/websites.md)
- [YouTube Videos](https://alhena.gitbook.io/docs/ai-configuration/data-sources/youtube-videos.md)
- [Google Drive](https://alhena.gitbook.io/docs/ai-configuration/data-sources/google-drive.md)
- [Notion Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/notion-pages.md)
- [Confluence Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/confluence-pages.md)
- [GitHub](https://alhena.gitbook.io/docs/ai-configuration/data-sources/github.md)
- [Upload Documents](https://alhena.gitbook.io/docs/ai-configuration/data-sources/upload-documents.md)
- [PDF Crawling](https://alhena.gitbook.io/docs/ai-configuration/data-sources/pdf-crawling.md)
- [CSV, Excel & Sheets](https://alhena.gitbook.io/docs/ai-configuration/data-sources/csv-excel-and-google-sheets-ingestion.md)
- [Helpdesk Ticket Import](https://alhena.gitbook.io/docs/ai-configuration/data-sources/helpdesk-ticket-import.md)
- [Zendesk Help Center Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/zendesk-help-center-articles.md)
- [Freshdesk Knowledge Base Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/freshdesk-knowledge-base-articles.md)
- [Intercom Help Center Articles](https://alhena.gitbook.io/docs/ai-configuration/data-sources/intercom-help-center-articles.md)
- [Shopify API](https://alhena.gitbook.io/docs/ai-configuration/data-sources/shopify-api.md)
- [WooCommerce API](https://alhena.gitbook.io/docs/ai-configuration/data-sources/woocommerce-api.md)
- [Discord Messages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/discord-messages.md)
- [Slack Messages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/slack-messages.md)
- [Twitter Pages](https://alhena.gitbook.io/docs/ai-configuration/data-sources/twitter-pages.md)
- [Custom Data Sources](https://alhena.gitbook.io/docs/ai-configuration/data-sources/custom-data-sources.md)
- [Tuning Your AI](https://alhena.gitbook.io/docs/ai-configuration/tuning.md)
- [Guidelines](https://alhena.gitbook.io/docs/ai-configuration/tuning/guidelines.md)
- [Brand voice & personality](https://alhena.gitbook.io/docs/ai-configuration/tuning/personality.md)
- [Testing Changes](https://alhena.gitbook.io/docs/ai-configuration/tuning/testing-changes.md): Use Guideline Studio to preview how your AI will behave before making changes live.
- [Adding Human Feedback](https://alhena.gitbook.io/docs/ai-configuration/tuning/human-feedback.md)
- [Adding FAQs](https://alhena.gitbook.io/docs/ai-configuration/tuning/adding-faqs.md): You can add FAQs to your AI agent's knowledge base to help it provide better answers to your users. This can be done manually, which we'll go over in this section of the documentation.
- [Boosting Products](https://alhena.gitbook.io/docs/ai-configuration/tuning/boosting-products.md): Gain precise control over your product highlighting with the Boost Products feature. Learn to manage AI recommendations to optimize sales and promotions effectively.
- [Tuning FAQ](https://alhena.gitbook.io/docs/ai-configuration/tuning/tuning-faq.md)
- [Agents](https://alhena.gitbook.io/docs/ai-configuration/agents.md)
- [Built-in Agents](https://alhena.gitbook.io/docs/ai-configuration/agents/built-in-agents.md)
- [Custom Agents](https://alhena.gitbook.io/docs/ai-configuration/agents/custom-agents.md)
- [Agent Tools](https://alhena.gitbook.io/docs/ai-configuration/agents/tools.md)
- [Training FAQ](https://alhena.gitbook.io/docs/ai-configuration/training-faq.md)