Jody Arsolon
How to Guides
How to Select an AI Text Response Vendor
A good AI text response vendor should understand arbitrary customer questions, consume proprietary knowledge, and generate highly relevant responses. Alhena AI is a GenAI customer service solution that can be concurrently deployed across multiple channels, including text/SMS.
Perspective
AI Tools Like Chat GPT: Alhena AI
Chat GPT has severe limitations in enterprise environments. Among AI tools like Chat GPT, Gleen AI is a much better choice for enterprises. It supports more extensive knowledge of data uploads, assures data security and privacy, and doesn't hallucinate.
Perspective
Other AI Like Chat GPT? Try Alhena AI
For enterprises looking to deploy a generative AI chatbot, Alhena AI is better solution than Chat GPT. Alhena AI trains on your proprietary data, keeps your data confidential and secure, and doesn't hallucinate, making Gleen AI a better solution for AI-driven chatbots in enterprises.
Perspective
Alhena AI: A Customer-Facing Freshdesk Chatbot
Freshdesk's Freddy AI doesn't interact directly with customers. Alhena AI is a customer facing, generative AI Freshdesk chatbot. Alhena AI allows Freshdesk customers to improve customer service while leveraging their Freshdesk investment.